Decent pay, not worth the headache - Remote Customer Success Representative PCNA Employee Review

2.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Hourly pay is decent Shift differential pay for late shift

Cons

Constantly changing rules. Micromanagement. Weekly meetings that could be an email. No extensions to any other department besides Accounts payable/receivable. You’ll have at the very least 2 departments responsibilities including your own.

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PCNA Response
1y
Thank you for sharing your feedback. We’re glad to hear that you appreciated the pay and shift differential. Your feedback is helpful as we continue to focus on the employee experience at PCNA. We appreciate your thoughts and will keep them in mind as we move forward. We wish you the best of luck in your future endeavors.

Explore other reviews about PCNA

5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, teamwork, executive communication, development opportunities, recognition program, compensation, and many opportunities for advancement and career growth.

Cons

I have no concerns at this time; I am very happy with my role and the company and the direction of the company.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Does not micromanage unless warranted. Perks and benefits are comparable.

Cons

Salary is below average vs competitors

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PCNA Response
1w
Thank you for your insights and for the 8 years you invested with PCNA. We appreciate your contributions and wish you the best in your next chapter!
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