CSR - Customer Service Representative PEI Genesis Employee Review

1.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Can't think of any except, the wonderful coworkers I had the opportunity to work with, but walked around with their tails between their legs because of our horrible boss.

Cons

My boss was very condescending and so fake. Always pretended to be someone else when people were around and was so unprofessional when the big bosses weren't around. She gossiped about all of us behind our backs, was very mean and rude! She doesn't have a heart at all. There is no room for opportunity and if you don't kiss her butt, well... Good luck. They don't want to see you succeed. My boss played favoritism, which created a lot of bad blood within the office. Do not work there. If you say something that she doesn't like or agree with, she will give you a very ugly look, and smirk at you, in a very demeaning way. She was so nosy, and wanted to know everything that was said in the office. You couldn't have a private conversation with your co workers, because she would pull them into her office to try and suck out the info. I'm so glad I am no longer an employee there.

Explore other reviews about PEI Genesis

5.0
Jul 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun place to work! Everyone is so helpful

Cons

Can be difficult to learn the job

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people within pockets of the company.

Cons

Management is "deaf" at all levels and within all departments. Ownership is stale and the future looks scary for employees looking for stability. The succession plan is also frightening...ownership will be handed over to entitled family who lack the skills necessary to steer the ship, Bottom line: the wheels are coming off and the car is on fire! Also, their 401(K) plan is AWFUL - to add insult to the injury of having poor choices and high fees, they reserve the right to not match contributions if they want! They actually did this! It's the worst 401(K) I've ever had to deal with.

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