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PENFED Credit Union

Engaged Employer

Room for improvement - Director PENFED Credit Union Employee Review

2.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Higher up positions pay well. Benefits are good. CEO is a good human being who is trying to change the culture. Employs many that truly care about our members and building relationships within the credit unions. Moving to a new corporate HQ in Tysons Corner hopefully by September. Nice perks for those in management, like event tickets easy to come by.

Cons

High turnover. Mid- to lower level positions are not compensated to market standards. Year end bonus opportunity is quite low compared to industry and even other Credit Unions. Culture of micro-managing. Employees not empowered, even at leadership levels, to make simple decisions that typically even lower-level employees could make at other companies. Employee morale is low and many are regularly looking to leave. Thinly staffed for those that actually perform the work, which relies on management to then complete tasks rather than lead. Technology is not up to industry standard and some time away from changing. Work-life balance is preached, but you will often be asked to work late and weekends without extra compensation. New employee training is a work in progress at best.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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