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PENFED Credit Union

Engaged Employer

Zero regard for staff - Anonymous employee PENFED Credit Union Employee Review

1.0
Jul 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This could be a really great place for people to start their careers as there is a variety of opportunities to grow, but management rarely nurtures that growth.

Cons

Constantly in fire drill mode. Everything is a crisis according to Executive leadership. My department was berated regularly (and sometimes publicly) by leadership and treated like cattle. Staying late was not a question, it was expected, regardless of personal commitments (like picking up your children...). Way too many 12+ hour days. Due to several staff resigning, I was assigned two addition jobs' worth of responsibilities with no compensation. Everyone was expected to be on-call all the time because management chose to work all hours of the night. Benefits are a joke: virtually no time off and health insurance doesn't cover much.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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