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PENFED Credit Union

Engaged Employer

Terrible place to work - Anonymous employee PENFED Credit Union Employee Review

1.0
Oct 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Because they're so big, they have the capability to pay higher than most credit unions. Usually, though, they start you at the bottom of the pay scale.

Cons

PenFed is not a great place to work. Employees do not communicate with each other, or with the business unit. They want to push projects out quickly, but all the red tape means things happen VERY slowly, even maintenance. They want to grow for the sake of growth, but that growth comes at the cost of the employees. When they acquire another credit union, they're mission is just to absorb the assets and membership count. They have no interest in the employees, or for that matter, don't care what happens to them. PenFed has shady business practices. It is a VERY high stress environment to work in.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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