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PENFED Credit Union

Engaged Employer

Good company but lacks in - Anonymous employee PENFED Credit Union Employee Review

3.0
Nov 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at the company are passionate and buy into the direction the CEO is driving. They honestly care about their members and the work that they do to provide services. The benefits are decent and the pay is good.

Cons

The folks are too reluctant to drive innovation and change. New leadership wants to promote a culture change but it's hard to get long tenured employees and lower level management to buy in. Process improvement was lacking across the board and leadership seemed to have a hard time ensuring accountability. Smaller company so there was pretty much NO work/life balance offered. Too many employees wore multiple hats and that slowed progress and impaired efficiency.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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