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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      Disorganized, Disassociated Dysfunctional, Dated, Doddered, and Defunct. - Mortgage Specialist PENFED Credit Union Employee Review

      1.0
      Nov 27, 2018
      Mortgage specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Legally they have to pay you but the pay is relative.

      Cons

      Disorganized Dysfunctional and Dated are the top three. The attitude is off the charts this unwillingness to be better or have more modern and current processes is ridiculous. There are long hours, no training, no real communication if so your talked to like a 5yr old. No policies and procedures, systems are trash. Etc

      avatar
      PENFED Credit Union Response
      7y
      Thank you for your candid review. We are sorry to see that you are struggling during your time here. We want our employees to see how hard we work to continue ensuring we are an organization that cares for our employees. Please feel free to reach out to your HR Rep to discuss your struggles. If you do not feel comfortable discussing with them, you are always able to contact our Ethics Hotline to discuss any issues. You can find the information for your HR Rep by contacting PenFedHR@penfed.org and the Ethics line information on the right column on the Intranet.

      Explore other reviews about PENFED Credit Union

      5.0
      Mar 25, 2026
      Sr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

      Cons

      Sometimes can be stretched for more resources

      2.0
      Mar 16, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and middle management. Good benefits and facilities.

      Cons

      Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

      3
      avatar
      PENFED Credit Union Response
      3mo
      Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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