Pros
Quick hiring process that was nice
Cons
Toxic environment, management makes moves to tear you down instead of building you up. It reduces the number of staff leaving certain departments. If you make a mistake you're not spoken to like an adult, instead you're scolded like a child. Quarterly review have left me with job performance review anxiety. Despite working collections, we're heavily "encouraged" to compete with our coworkers so we can get the dimes and nickels they call raises. The eugene center takes on the brunt of the work and regularly has to contend with that fix the errors made by other centers. I couldn't leave this company fast enough and I'm disgusted that its toxicity still affects me in my new company. A company who's management is absolutely disgusted with how lower tier employees are treated at PenFed.
