Amazing Job to work for - Customer Service Team Lead PENFED Credit Union Employee Review

Users say... "Benefits are good and lower cost than my previous employer." "Good Pay and Fun Employees" "The organization as a whole is full of great people who want to see you succeed." "• Good work life balance (based on which dept you work for)" "Autonomy, work from home, collaborative" 

Users say... "Senior leadership is on the verge of lawsuits with how abusively they speak to staff." "There is no training program for anyone outside of a few branches." "Dishonest management: The manager and the director passed along incorrect information, blamed analysts when things didn't go well, stole your project to pretend to be his work, and put biased and untrue statements in employees' annual performance reviews." "Upper management is disconnected and dont understand the role and what we have to do or deal with." "Layoffs have happened more than once in 6 months though we were promised it wouldn’t happen after the first time ."