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PENFED Credit Union

Engaged Employer

Mixed reviews - Senior Home Equity Closer PENFED Credit Union Employee Review

4.0
Nov 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great with diversity and I enjoyed most of the people I worked with. Thankful they didn't force everyone back into the office and recognized the benefits of remote or hybrid work.

Cons

Just one negative and it soiled much of my opinion of the company. They lied to us for months that they were strategically slowing down and would ramp back up for 2023. Then on November 1, they began to slowly lay off people one by one. As the day went on, everyone stressed when their time would come. Once I met with the two HR folks, they read a script that was cold, bland and frankly, heartless. Management on down was given the boot despite the hard work we had done and despite how much we made the company. Many were there for a decade or more just to be dropped like a sack of potatoes, before the holidays no less. It truly left a bad taste in my mouth when up until that point I had often bragged about working there.

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PENFED Credit Union Response
3y
We are available to support our current and former colleagues during this transition and recognize the difficult choices for those impacted by the change. We support impacted employees during their transition and treat them with respect and care.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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