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PENFED Credit Union

Engaged Employer

Would not recommend - Manager PENFED Credit Union Employee Review

2.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty decent, you're almost always guaranteed a bonus and you can accrue a decent amount of PTO.

Cons

You're expected to drop everything and focus on the latest fire drill from the c-suite, which is usually weekly. The "leadership" teams just ask how high when the c-suite asks them to jump. They don't lead, mentor or guide their direct reports. Nothing is documented, there are vague illogical processes or protocol you have to follow to get approval from people who have zero expertise or knowledge in what you do but somehow their opinions matter more than yours and the internal policies make doing your job 10x more difficult than it needs to be. An employee threw a temper tantrum and stormed out mid meeting because they didn't get what they wanted. They were recently promoted. That type of attitude is what makes up a majority of the leadership teams, which trickles down into the teams. The environment is toxic and the only metric that matters is what how much money you're bringing in. As you can imagine there is next to no work-life balance. Not flexible about working from home, even though it provides no value.

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PENFED Credit Union Response
2y
We appreciate your meaningful and thoughtful feedback about your experience.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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