A&P's - Don't make the mistake of working here. - Aircraft Mechanic PHI Air Medical Employee Review

1.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Scheduling - 7 days on 7 days off. Pay is decent. They give bonus' (with many strings attached). Work autonomously in your own hanger. Full benefits. Paid to travel. Gain experience on aircraft.

Cons

Company Direction: In the last year and a half, there have been changes that have driven the company and focus the wrong way. They have fired loyal, good employees of 19 years and stated "restructuring" only to turn around and hire others in those positions. There is a very big good ol' boy system here that has gravitated over from the Oil and Gas side of PHI. They are quick to punish and rule with an iron fist even if you are right and bring up valid points even when they ask for suggestions or ideas. They preach a "just culture" and "standup and say something policy" but when you do, you are worked against. PHI has some unethical and unlawful policies. I.E. when you are in your own personally owned vehicle, they state that it is a company car and subject to their rules and search/seizure practices. They constantly send out mandatory surveys asking questions that are very questionable and put the employee in a very awkward position - They monitor the status of this and hound you to complete it and say that it is "anonymous" when you have to sign in with your credentials. Maintenance: Too much attention is drawn to trivial things on the mechanics behalf instead of actual aircraft maintenance and managers are using these "violations" to write up and bring punitive action against the individual - even if you have no prior incidents. They have policies that you will not know about, they will then dig them up and punish you for not following them. Once you get three write ups, they fire you. There are some maintenance managers that state one thing but turn around and do the exact opposite and work against you to make themselves look good, or climb the ladder. PHI's aircraft are aging old 407's from the oil and gas side that constantly break and cause your base to go out of service - then there is a push to do shady actions to get the aircraft back up all at the expense of the mechanic. They refuse to upgrade or replace them with more modernized aircraft. Retention: There has been an on going issue with PHI being able to retain qualified experienced aviation mechanics. PHI had continuously been under the spotlight with the FAA concerning such. To answer this, PHI has given out retention bonuses - but BEWARE! Those agreements state that they can go to your next employer and slander/libel your name if you do not stay and break that contract. In Indiana alone, in the last 18 months, there has been a very big turn over rate - 10 mechanics have either been fired, worked out, or left for a better company elsewhere. They are currently hiring mechanics with little to no experience on rotary wing platforms, or directly out of A&P school. It doesn't matter if you have 30 years experience or qualified/trained on numerous aircraft. They will find a way to get rid of you if they don't like you. Most of that comes from upper maintenance management. Safety: There is a big safety culture with PHI, but there are questionable practices. And the rate at which PHI is going with getting rid of experienced mechanics and hiring less assertive, moldable newbies, there will be an increase in incidents or accidents. Overall: PHI is contesting the REAL TRUTHFUL reviews on glassdoor and are having them taken down. This company is poor choice as an A&P mechanic to engage in business with. It might seem good at first, but after about 6-12 months you will start looking for the door and start talking next guy. Just don't do it.

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PHI Air Medical Response
11mo
Thank you for sharing your feedback. We value the perspectives of all current and former employees. While we do not comment on individual experiences publicly, we are committed to continuous improvement and a respectful workplace. If you would like to share additional concerns with our leadership team, please contact us at feedback@phiairmedical.com.

Explore other reviews about PHI Air Medical

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Lucrative sign-on bonus, plentiful OT. Progressive protocols, involved medical direction. Safety culture is second to none. Well structured new-hire academy and fantastic instructors. Travel positions give amazing opportunity for travel and long stretches of time off. Good work/life balance. Supportive management.

Cons

As is the case industry-wide, Paramedic pay and disparity with nurses needs to be addressed.

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PHI Air Medical Response
1w
Thank you for taking the time to share your review of PHI Air Medical on Glassdoor. We appreciate your feedback and remain committed to open communication.
1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Hmmm??? I have none after 4 years of employment there. Oh wait, Wade Cook. The one pro is that individual doing his best in a company full of crazy!

Cons

So many things. Worst per diem rate in the industry, a whopping $30 a day in 2025. What a joke. Oh wait, they do send you hard, stale, Christmas and July 4th jar with 10 candy pieces in it for the base. Only company requiring the PVT, which is the biggest joke of safety there is. An OCC that doesn’t even know when aircraft are flying. Helicopters that should be condemned. No technological advancements, threw away all the ads-b interfaces with the transponders so had to get sentry’s for each aircraft. Management that doesn’t care about people. Literally, from the top of Q Investments, which is sad because he was a West Pointer and being military as well, evident he missed the classes on Be Know Do Leadership. And the lack of transparency and integrity is soooo lacking. Literally the last week we were informed that the severance package we had been promised for 4 months came with a stipulation that 100% meant it wasn’t going to be offered and then showed how much they truly didn’t care about the people that work there when called out on it.

7
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PHI Air Medical Response
6mo
Thank you for sharing your feedback. We value the perspectives of all current and former employees. While we do not comment on individual experiences publicly, we are committed to continuous improvement and a respectful workplace. If you would like to share additional concerns with our leadership team, please contact us at feedback@phiairmedical.com.
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