Pros
The people at PLATO are the best reason to work here. My coworkers are the kindest, most caring, and generous people I could hope to work with. At all levels of the organization and across all the different teams, there is diversity (age, gender, racial and ethnic origin). Because of this, I have been able to learn from my peers and connect with many different types of people that I wouldn't necessarily encounter elsewhere. For the most part, we all seem to be connected by one thing: we care. We care about each other, we care about the quality of the services we provide, we care about the community, etc. Another Pro to working at PLATO is our clients. We could be assigned to a project with a client whose office is across the street, or we could be testing for a client who is located across the country. We get to meet a lot of new people and get to work on different types of projects and face new challenges regularly.
Cons
PLATO has grown a lot over the last couple of years and seems to be trying to catch up to update their old practices that might have worked when they had 100 employees but don't scale to our current workforce that is 3x that size. We're able to see the improvements that were made after they've been implemented, but it would be good to learn of some of these things beforehand and have more opportunities to share our feedback or suggestions.