employer cover photo
employer logo
employer logo

PNC Financial Services Group

Engaged Employer

Bill kicked us all in the back today and made our lives more expensive. - Senior Software Developer PNC Financial Services Group Employee Review

1.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady job and I was thankful to keep my job during the pandemic. We have consistently beat earnings, record net-income, acquire and onboard other banks, as well as deliver a new online banking experience to over 11 million customers. This was all done while I was remote. I was able to flex my schedule to handle the long hours, weekend work, impromptu evening calls, 3am releases and so on all because I didn't have to waste 14 hours per week commuting to an office just to sit there and be on calls. I felt obligated to push my workload because PNC allowed me to work remote. This give-take scenario worked well for years and still does to this day. Working remote has allowed me to get ahead in life, not by much, but enough to feel better about my future financially. Remote has enabled me to drastically reduce my expenses.

Cons

Bill sent a generic buzzword filled email today to thousands of employees stating that return to office is May 4, five days per week. It was cut and dry. No followup message, no pre-recorded video, nothing. Not even a mention of feedback. Apparently "Being in the office fuels collaboration, sparks innovation, and helps us grow - individually and collectively." his words. So for the past 5 years were we not collaborating enough to build and rollout the new online banking experience? Were we not collaborating enough to acquire and onboard BBVA products? Were we not collaborating enough to carry the bank when the whole world shutdown? Were we not collaborating enough when our stock hit record highs? Now I'm asked to go into an open floor office and apparently collaborate with other individuals on ____? On what? When I have questions about my job I have to get on a teams call anyway. There is nobody within 200 miles of me who I can ask for help. Will PNC pay to bring all employees to Pittsburgh so we can collaborate together? Will we get paid for our lengthy commutes? I can't afford to buy a car to drive to the office plus daily parking. Bad experiences on public transportation. I avoid that like the plague. Downtown Pittsburgh is a disaster. There is a reason why foot traffic has declined. Nobody feels safe walking around the mentally unstable and open drug use and that is on the same sidewalk as some of your buildings.

Explore other reviews about PNC Financial Services Group

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

1
See reviews by: Helpful|Rating|Date|All