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PNC Financial Services Group

Engaged Employer

Great place to work - Teller PNC Financial Services Group Employee Review

5.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

PNC has been a wonderful place to work. Management treats employees with fairness and respect, and are generally generous in allowing employees to take off for family or other needs. Other employees are helpful when needed and respectful of individual differences. With the collapse of the American financial markets PNC has stood as one of the top surviving financial services provider and will continue to grow and succeed. Word has it that they are also starting to bring in recruits from top universities around the country as well, seeing how traditional powerhouses like Goldman Sachs and Merrily Lynch have been struggling. Applicants are eager to get into the 'next best thing.' This will only benefit the organization as a whole in the future. The company is also committed to serving the community and responding to environmental concerns in our country. PNC's green headquarters is an industry example.

Cons

Compensation is only average and benefits can be inadequate, especially for part-time employees. Although I have not personally had problems with the system, I have heard from others that had.

Explore other reviews about PNC Financial Services Group

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with work life balance

Cons

Management was getting a little pushy towards the end

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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