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PNC Financial Services Group

Engaged Employer

PNC - probably not compensated - Mortgage Loan Officer PNC Financial Services Group Employee Review

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Willing to train with no industry experience. Well known brand and with a decent market share. Things look good for the first couple months with company. Training program was useful in acclimating to a new industry. Benefits aren't bad.

Cons

Good luck making any money whatsoever. Current pay is less than than half of what I was told the average MLO makes. Backend team is clueless and and typically no help. Underwriters have declined files before even giving them a full review and not knowing guidelines (which is their entire job). Just settled a class action from former loan officers due to not paying them correctly. The solution to this was to change the compensation plan to just plainly not paying loan officers. Stay away. There is no trust and no transparency from management and there doesn't appear to be any positive change or direction in the near future.

Explore other reviews about PNC Financial Services Group

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, including a 401k match and pension.

Cons

Training moves way too fast.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

2
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