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PNC Financial Services Group

Engaged Employer

PNC is great - but call center not so much - Financial Sales Consultant PNC Financial Services Group Employee Review

4.0
Jan 19, 2009
Recommend
CEO approval
Business Outlook

Pros

the company itself is a great place - the call center - not so much. once you are in there very difficult to "get out of call center to any other position"

Cons

lack of recognition, very difficult to move from call center to any other position - you can make moves inside call center though - but forget - ie branch; back office... better learn to read email and updates before your shift, after your shift and in between calls (on your own time) you also better not have to pee very often... you get docked everytime you leave your desk - there are 2 10 min breaks and a 45 min lunch you have about 2 mins of "personal time " to go ... otherwise forget it - the monitoring dept is a really strange set there are only a few people to monitor over 1000 -

Explore other reviews about PNC Financial Services Group

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Work Culture Really cool and down to earth people At the time* this place has amazing projects and lots to do (idk how long that stays true)

Cons

Pretty Big Underpay tbh even when looking at COL Only two locations starting: Pittsburgh and Philly, which is great if you live there or near, but if ur from a bigger city, than its just a compromise on pay and location, which isn't great

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