Pros
Work/life balance, benefits, opportunity for growth. I worked for PNC for a few years before leaving and coming back. I think they genuinely offer the opportunity to advance. And they’re taking strides to improve people’s work life balance.
Cons
Hyper-focused on sales, employees are easily replaced. Management sees employees as numbers, not people. I don’t know what changed since I left and came back, but I’ve seen a HUGE shift in culture. When I started with PNC it was about the customer and about being ethical. Now it’s all about the profit and how they can squeeze every penny out of their clients. PNC eliminated hundreds of jobs 3 different times in the past 12 months because they didn’t feel like sales goals were being met. This second time, I worked there less than 90 days because my credit card sales weren’t on par with what my branch manager wanted. I flat out told her that I would only recommend a credit card to a client if I felt they could benefit from it. She felt like every customer should have a PNC credit card regardless of whether it helps the customer. You can see why I’m no longer there...