Pros
The bank has a great brand in place. Grow up Great is an awesome way to support the communities. I've had a great experience working here over the years with upper management. Most of the great leaders where with National City, originally.
Cons
One of the worst things about working at PNC is the ERIC Hotline. When you call them for help with a troubled employee, they give you a huge push back. It's not easy to get rid of an employee that doesn't contribute to the bank success. However, when you make a mistake, the bank can easily get rid of you. I have been with PNC for 9 years, almost going on 10 years, and today I have been placed on administrative leave for telling a client that their debit was not ordered because her name is to long and we needed to speak to her prior to ordering the card instead of telling her that the banker she last spoke to forgot to order for her. I was just trying to not put the banker in a bad spot. I ordered the card on the day the customer called and she never complaint about it. I was told the reason I am placed on leave is because I am not an honest employee. I have rarely taken lunch, bathroom breaks, sick days. An honest employee works hard and is committed as I have all these years. I originally started as a PT Teller and today I manage over 12 employees and over 2200 house holds. I put in my time and still love the bank, but its to bad the bank can't seem to keep their best employees.