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PNC Financial Services Group

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I'd stay away from AML Operations - Anonymous employee PNC Financial Services Group Employee Review

1.0
Oct 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, possibility to work from home

Cons

I believe PNC Bank offers competitive pay and good benefits, however, the department I currently work in is poorly managed, to say the least. As a result, the general work environment is based on fear, no work/life balance and employee burn out. The company supposedly embraces work/balance, but senior management doesn't seem to question why employees quit often, many times just by walking out. The work itself is interesting, but divide between the teams (which in some instances is borderline bullying), excessive workload, the unreasonable expectations which change and increase often, the outdated systems that break frequently and management's unwillingness to even listen to employee's recommendations for improvement, fosters a very toxic working environment. As a result of these issues, employees have to work very long hours for weeks on end. Even taking vacation time or getting sick is a cause of major stress, because of the amount of hours we have to work to make sure the work is done on time, so basically, the paid time off is paid back. There is no communication. The QA group has more power on investigators' performance ratings than their managers, who are afraid to challenge QA management.

Explore other reviews about PNC Financial Services Group

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

2
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