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PNC Financial Services Group

Engaged Employer

Stagnant positions and pay, incompetence is RAMPANT, and they do NOT care about their employees - Call Center Representative PNC Financial Services Group Employee Review

2.0
Feb 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is alright depending on experience and education. But good luck getting a raise after that. They have benefits mainly good time off compared to most and many options for your schedule. Coworkers while lacking in ability are generally nice people and lower mgmt does seem to care as much as they're allowed to.

Cons

Incompetent coworkers EVERYWHERE. Lack of training in cross depts leaves a qualified few to pick up the pieces of everyone else mistakes. To the point you wonder how this bank keeps any customers. High turn over of employees. Very few opportunities to advance beyond a notch or two above a normal consultant. Benefits dont cover any costs with insurance. The upper management decisions and goals are set clearly by people who dont know the jobs being performed and has been steadily growing more and more away from employee friendly policies constantly squeezing more out of you while never paying you a penny more for it. Communication of important information and changes typically comes far too late. Directly witnessed failure of upper management to follow thru on promises of pay and incentives and no one seemed to care, border line wage theft. This might be a good place to get your foot in the door in your first career or so but most dont stay longer than 2 years or so for good reason. By then the company doesnt care to promote you or train you more than necessary. Your just a number to them.

Explore other reviews about PNC Financial Services Group

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

2
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