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PNC Financial Services Group

Engaged Employer

Not what I thought - Anonymous employee PNC Financial Services Group Employee Review

1.0
Nov 22, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours that you work, not working on Sundays, paid holidays off

Cons

At first when getting the job at PNC I was so excited. I thought to myself finally a job that I a can excel at..when you first start the training is the basics to get you to be able to do "simple" transactions. However once you are placed at your branch and are left be face to face with customers you realize that you don't have the knowledge to handle most situations that come about. On top of the that the minute that you are interacting with customers you are not placed in a situation where you can be surveyed by the customer. Your branch depends on good scores in order to bonus...Its like you are set up to fail right away. The turnover is crazy.....I would think that a large company would want people to stay and invest in them however the money is just spent training new people all the time. The demand of the job is not laid out from the start and the ever daily changing of how things are done is even worse. And finally for the pay that is given is CRAZY!!!! I dont know how they expect people to do everything they want in a small time frame, 100% customer focused, low pay, maybe a very small bonus 2 times a year if that if you are lucky and be happy to work there,.....hence the biggest turnover I have seen with a company!!!!

Explore other reviews about PNC Financial Services Group

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent pay and benefits. Great people.

Cons

Workload is pretty heavy and training is lax.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

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