Pros
Great upper level management who is focused on both changing things and retaining talent. They have brought in some management from other servicers to help assess the horrible problems going in on the default side of servicing. Great exposure to different areas and managers.
Cons
Middle level management and down is very uneducated. Almost everyone has a poor attitude which becomes contagious. Mortgage as a Line of Business is the worst performing part of PNC. PNC Mortgage and PNC Bank are two completely different companies. Still culture issues from the National City merger. Everyone refers to PNC as "the bank". Also there are SEVEN different buildings on the campus, so getting from meeting to meeting is a joke. Lastly, if you are relocating be sure to research the Dayton area before you move here because there is not much. Most people working there have been with the company and lived in the area for life, very sheltered thinkers. If you have to work here live in Cincinnati! Support for the program is inconsistent among management. No realistic opportunities after completing the program, some people even took pay cuts! Very sad situation.