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PNC Financial Services Group

Engaged Employer

Understaffed, Overworked, Underpaid - Branch Sales and Service Rrt PNC Financial Services Group Employee Review

2.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are friendly and you pretty much stay for the people you work with…

Cons

Corporate as a whole, is not doing a thing, to correct the understaffing issues. Turnover is very high. A lot of employees aren’t feeling seen or valued. Very out of touch regional team. Customers are taking their frustrations out on the workers who do stay. Blaming and mistreating workers for things outside of their control. Branches keep closing down making other branches who are understaffed more busy. No one gets paid enough to deal with this…

Explore other reviews about PNC Financial Services Group

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, including a 401k match and pension.

Cons

Training moves way too fast.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

2
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