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PNC Financial Services Group

Engaged Employer

Mortgage Loan Officer - Mortgage Loan Officer PNC Financial Services Group Employee Review

2.0
Sep 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great company brand and company benefits. PNC promotes the PNC brand constantly. They roll over on any conflict. The main focus is customer happiness. They are a big ship, and they refuse to update systems and processes quickly. This cost to profits/shareholders is HUGE. They are WAY behind other companies that adapt to the marketplace more quickly in the mortgage industry. NO Electronic documents :( !!! CEO motto: make the customer Happy at all costs. If you make a 100 million we will take it. Who cares that you could of made 250 million. The customer/brand is ALWAYS right.

Cons

Ability to do business and close mortgage loans. Pay-They say you are getting a salary, it is a draw. Basis points for loan production are low. I SAID LOWWWW. 40 bps against a 2k draw. You need 500k each month to bust your draw!!! They will always give a client .50bps to get a deal, but they will NOT give that same .50bps to the loan officers. If they paid salary plus good basis points Pay would be good and loan officers would be happy. They need to focus on having loan officers just selling loans, WAY too much admin. work for a good salesperson.

Explore other reviews about PNC Financial Services Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with

Cons

Promotions did not actually come with more requirements

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

2
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