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PNC Financial Services Group

Engaged Employer

Devil corp - Customer Service Representative 3 PNC Financial Services Group Employee Review

1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s a job. The paycheck hits your account every other Friday.

Cons

Use of racist algorithms and classist processes. Their income tiers are a joke. They give raises in percentages so you’re not realizing your raise is only a few cents an hour. They DO NOT give any type of weekends off, and refuse to provide two days in a row off. They have five year anniversary benefits however there is fine print so you basically won’t get the benefits unless you’re upper level management. They only give you a small amount of paid time off that accrues each month and you’re not allowed to take unpaid time off or you’ll be fired.

Explore other reviews about PNC Financial Services Group

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits and time off availability

Cons

Can get quite busy and hectic at times

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared with similarly sized institutions, PNC offers decent work-life balance. But it all depends on who your manager is. People are generally very helpful and always willing to answer questions. For the most part, I enjoyed my time there.

Cons

Compensation is frequently ranked among the bottom percentile in the industry, and this was no exception for myself. They do not take into account the cost of living of a certain area when you are in their analyst program. For example, someone in Nashville would have to the same compensation as someone with the same position in San Francisco. During my time there, it definitely felt very “laissez faire”. Communication among deal team members was also a bit unpolished, with juniors frequently having to play catch up. The bureaucracy and level of siloing between lines of business is awful. It slows down deal execution and overall efficiency.

2
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