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Beware MedComm Sweatshop - Phone Agent PPD Employee Review

2.0
Apr 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Chocolate Wednesday. PTO accrues pretty quickly. There is a snack machine.

Cons

They talk about employee engagement and work-life balance but don't walk the walk. Client expectations are not managed and the brunt falls on the front line staff.

Explore other reviews about PPD

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company, awesome people, and line managers.

Cons

No complaints at this point.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Provided health insurance. Good coworkers Good exposure to team at client site If you have a good technical lead, the job can be great!

Cons

You have 2 bosses (Technical lead from Client Site) and your PPD boss. PPD Boss does not know what is going on If you have a bad technical lead, your life can be miserable. Pay is low No protection from abusive technical lead (coworkers on same team can have a drastically different experience)

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