PSA isn't all smiles... - First Officer PSA Airlines Employee Review

1.0
Apr 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been here for almost 2 years and as an FO the whole time. The company is still growing and we do have a flow to AA (albeit a small flow, but still a flow) Some decent overnights with the benefit of knowing that this place is most likely going to stay around because it's a wholly owned airline. The Schedule Adjustment Period is one thing that is the best in the regional airlines for making your Quality of Life better than ever. It allows you to actually plan events in the future and guarantee your attendance of those events.

Cons

Where should I start. About a year ago, the management started taking away the ability for our pilots to make extra money per the contract. In doing so, it made most of our pilots lose THOUSANDS of dollars. This issue is still ongoing and has resulted in an incredibly infectious, and negative morale towards our management. This same morale has been continued because of the lack of efficient schedules that started around the same time. We have pilots going to work for 4 days and receiving ~10 hours of pay for those 4 days. In other companies, the minimum amount of time you would get paid for for a 4 day trip would be 16 hours minimum. Ours can get as low as 10 hours of pay. The contract used to be one of the better ones or at least very competitive, but unfortunately it is now not even close to others as far as compensation goes. With that being said, the worst part about the company is the lack of engagement between the management and its employees. We as pilots, RARELY hear anything from management. Good or bad. In this industry there needs to be an understanding and a support from the pilots to management and vise versa. Unfortunately, at this company, there is none. There are roughly 1,200 pilots at this company and most of them are upset with the way they are treated. Management acts as the Wizard of Oz behind the curtain and never shows their face. On top of all of this, we are not properly staffed for our operation as is. We have been having line check airmen (captains) fly as first officers to staff flights. We have delayed the transfer of aircraft from envoy in order to try to catch up with our staffing issues. We have seized captain upgrades for the near future. Our flow numbers are currently at 5 but will most likely be shrinking and we will hold people back because they will be unable to staff the flying if they are to allow pilots to leave the company. We have had multiple First Officers leave to other airlines because of better opportunities at various different airlines. Our pay is among some of the lowest in the industry (even with the 10k dollar sign on bonus because of how much you will see from that bonus, which also requires a 2 year contract signed) All in all, when I came here, it was the place to be. People were getting paid appropriately, upgrades were abundant, and the increase of aircraft was fantastic. Now, we aren't getting paid properly, we never hear from management, planes aren't being transferred, upgrades are stagnant, and the specifics within the contract (and the first year pay) are some of the worst in the industry.

Explore other reviews about PSA Airlines

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

great crews and experiences with them.

Cons

awful pay, no way to speak directly to management

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PSA Airlines Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your crew and the connections you built during your time at PSA. We also appreciate your candid feedback regarding pay and communication with leadership. We are continually evaluating ways to enhance both our compensation and employee engagement, including creating more opportunities for open dialogue with leadership. We wish you all the best in your future endeavors.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is full of smart, hardworking and knowledgable people who understand what needs to be done to make things happen.

Cons

For some reason, even with the latest regime change, none of the upper management appear to see or listen to improvements that could improve operations or employee retention. The chain of command goes both ways and maybe the information is going up. Maybe they hear but they do not listen to the reasoning- even for items that would not cost anything.

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PSA Airlines Response
6d
Thank you for sharing your feedback. We appreciate your perspective and are committed to creating a positive experience for all employees. Feedback regarding communication, training opportunities, workplace resources, and employee support helps us identify areas for improvement. We value the contributions of our team members and remain focused on strengthening our workplace and operational success. We wish you the best in your future endeavors.
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