Strong Industry Experience but Weak Leadership Culture. BEWARE - Office Administrator PSA Airlines Employee Review

2.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Possible growth from within company -Great networking opportunities

Cons

PSA Airlines has changed significantly over the years, and unfortunately not for the better. Many employees feel undervalued unless they are within certain circles or favored by leadership. Across multiple departments, hard work often results in additional responsibilities rather than recognition or support. Since the move from Dayton to Charlotte, employee morale and appreciation appear to have declined. Policies have become increasingly restrictive, and the workplace culture feels heavily focused on micromanagement. Employees are required to work in office multiple days a week for roles that could reasonably be performed remotely, while also being subjected to unnecessary monitoring practices that negatively impact morale. One of the most disappointing aspects has been the lack of loyalty shown toward long term employees during the relocation process. Many individuals who dedicated 15 to 20 years to the company were effectively forced to relocate or leave, often without compensation packages that reflected the cost and life disruption associated with such a move. Compensation is below industry expectations for many positions, advancement can feel political, and employees frequently report feeling overworked and unsupported. Unfortunately, many workers feel HR exists more to protect the company than advocate for employees. There are still good people throughout the organization, but overall the environment has become increasingly difficult, especially for those who remember what the company used to be. My advice to anyone considering joining is to carefully evaluate whether the culture, compensation, and work life balance align with what you are looking for long term. I genuinely hope the company takes steps to improve employee relations, morale, and transparency because many hardworking people deserve better support and leadership.

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PSA Airlines Response
2mo
Thank you for taking the time to share your detailed feedback. We’re glad to hear you’ve had positive experiences with growth opportunities and networking at PSA. We recognize the concerns you’ve raised around leadership, communication, and employee experience, and we take that feedback seriously. As our organization evolves, we remain focused on strengthening transparency, improving how we support our team members, and fostering a culture where everyone feels valued and heard. We appreciate your perspective and the contributions you’ve made during your time with PSA.

Explore other reviews about PSA Airlines

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

great crews and experiences with them.

Cons

awful pay, no way to speak directly to management

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PSA Airlines Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your crew and the connections you built during your time at PSA. We also appreciate your candid feedback regarding pay and communication with leadership. We are continually evaluating ways to enhance both our compensation and employee engagement, including creating more opportunities for open dialogue with leadership. We wish you all the best in your future endeavors.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is full of smart, hardworking and knowledgable people who understand what needs to be done to make things happen.

Cons

For some reason, even with the latest regime change, none of the upper management appear to see or listen to improvements that could improve operations or employee retention. The chain of command goes both ways and maybe the information is going up. Maybe they hear but they do not listen to the reasoning- even for items that would not cost anything.

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PSA Airlines Response
3d
Thank you for sharing your feedback. We appreciate your perspective and are committed to creating a positive experience for all employees. Feedback regarding communication, training opportunities, workplace resources, and employee support helps us identify areas for improvement. We value the contributions of our team members and remain focused on strengthening our workplace and operational success. We wish you the best in your future endeavors.
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