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Manager - Anonymous employee PSCU Employee Review

2.0
Oct 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wellness program, paid time off, benefits package options and cost

Cons

Micromanaging, biased treatment, depending upon your role and leader. There is preferential treatment for those who work in sales. Their compensation plans are much better, and they have multiple opportunities to earn more than non-sales roles. No matter how much value you add, if you don't generate revenue, don't expect to move up in the organization easily, unless you have someone in a key leadership role advocating for you. There is favoritism and nepotism, as well as an old-boys atmosphere, which is really sad, given that it's 2016. Very little diversity in the leadership. Very few leaders of color at the management level, and none whatsoever at the c/e-suite. All white men with one white woman. And don't even look at the board of directors, it's the same, all white men, a couple of woman, of course they are white as well.

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Pros

Nice company to work for

Cons

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4.0
Feb 28, 2024
Recommend
CEO approval
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Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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