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More than a job, it is a Career - IT Service Manager PSCU Employee Review

5.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

I have worked at PSCU for many years... almost since inception, actually. Through the years, I've seen it grow and change in many ways. For the most part, they have been very good and sometimes it was just growing pains, but always... always, the focus on what is best for our Member Credit Unions and how we can service them best. When the Credit Unions receive the best service, they help their members (including me) to be more successful with lower rates, more relevant services and focus on me as an individual. If you are looking for an employer that cares about its employees, just ask for the longevity of its employees and their satisfaction rating. Lots of opportunity to grow and two large locations provides you with opportunities you don't always get in other companies. If you have talent (or are hungry to expand your talent), care about others, have integrity and are willing to contribute, this is the company for you!

Cons

Work with your Management on a plan for success. You have to identify what you want in order to keep moving forward. Communicate with others, find out all the opportunities within the company so you are happy with your training and what you do and what potential there is to do more.

Explore other reviews about PSCU

5.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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