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      PSCU

      Now known as Velera

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      PSCU reviews

      Focused and Professional Environment - Manager Data Center Operations PSCU Employee Review

      5.0
      Apr 1, 2021
      Manager data center operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities to grow professionally. Many in-house training courses that would cost a lot of money at a College or University. Opportunity to grow and move throughout the company by learning each area and gaining valuable information for your career. Diversity and Inclusion are key factors on our growth. We recognize and empower all employees for who they are. Many employees have long tenure but don't sit back and expect to relax. We all have a job to do to make PSCU successful.

      Cons

      If you are impatient to keep moving up, this may not be the place for you. You have to gain the experience and knowledge, which takes time, but upward (and horizontal) movement is possible and desired.

      Explore other reviews about PSCU

      5.0
      Nov 3, 2024
      Fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice company to work for

      Cons

      None so far that I saw

      4.0
      Feb 28, 2024
      Training professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

      Cons

      There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

      6
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