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Hope for future - if we change - Mid Level Management PSCU Employee Review

2.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, most people trying to do the right thing for CU's, less cut-throat behavior than most corporations but more in the last 3 years than previously. Many areas of the company are well managed and have ok senior level leaders. Strong financials and company stability. We are a cooperative, so there are many passionate people doing good work for a good cause.

Cons

Oppressive and invasive practices including: a.) Requiring extremely invasive spyware on cell phones capable of tracking your location, all text messages,etc b.) Taking your bio-metric readings like Cholesterol, blood pressure, etc in order to get a discount on your insurance is SO over the top c.) They give away coffee but don't provide sugar or sweeteners, so they trust you with credit card information but not to control your sugar intake, truly brilliant d.) No smoking anywhere on the property.... I understand being concerned about us non-smokers but you seriously can't make an area for smoking so people don't have to drive or walk off campus and waste even more time? Totally silly, come back to the real world where smokers exist and stop making them hide them away like contraband c.) Drug Testing - any company that would fire someone for marijuana use in 2015 just needs to go out of business since they are so behind on social trends.. seriously, DC just decriminalized it, WAKE UP and stop letting insurance companies dictate your culture, it just makes you look foolish in the modern world and pushes younger people away, which is exactly the opposite of what we need for the problems facing our industry. Its the nasty truth, younger people like to party a bit, who cares, I don't. d.) rumored cameras and listening devices throughout the buildings making people look over their shoulder and literally leave the building if they want to have a real conversation (this is not a joke) Change is happening so rapidly that it's causing major disruptions in service quality through distractions, learning, and adapting to the new ways. Slow this down about half a pace.

Explore other reviews about PSCU

5.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

6
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