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Awesome place to work, supportive management, salaries lower than competitors - Anonymous employee PSCU Employee Review

4.0
Mar 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting at the top with an awesome, caring, classy CEO, flowing down to super supportive senior staff, PSCU is a great place to work. Company is definitely going in the right direction, investing in technology and innovation, acquisitions of complimentary businesses, with a strong emphasis on client satisfaction and retention. Ideas from everyone on improvement are supported and welcome. The work facilities are amazing, although with most of us working from home, this is less of a pro, but still nice to know. Everyone from senior management down to individual leaders seem to care about my well-being, my job satisfaction, my happiness in general. Benefits overall, especially company holidays, and vacation, are better than most other employers. Major emphasis on diversity and inclusion from the top down, one of the company's core values.

Cons

Salaries are lower than most competitors. Depending on which area you work in, advancement opportunities are limited.

Explore other reviews about PSCU

5.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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