Pros
PSCU was a great company overall. Flexible schedule and fun games to play throughout the month. There was also a schedule bid every month depending on the department that you're in.
Cons
The back to back calls were horrifying unless you're used to the call center life. Some days I took 90-100 calls. It's an issue if you get up and go to the bathroom especially towards the end of the month. Also after being promoted, it took them 4 MONTHS to correct my pay, which was very unprofessional and ethically wrong. I had to go over my supervisor to get that taken care of. You're also going to be servicing lie 10 different credit unions randomly, so whenever the phone rings you won't know who you'll be speaking to. They use scripting which are both a blessing and curse. If you like back to back calls, faulty systems, poor management, then this is the job for you. Would not recommend unless you're not in customer service.