The job is interesting, always-changing and fun. It can be very challenging -- as there is always something new. - School Health Aide PSI Employee Review

3.0
Jun 24, 2012
Recommend
CEO approval
Business Outlook

Pros

As you follow a school calendar/schedule, the hours cannot be beaten for "stay-at-home" parents of school-age children. You do not need to worry about daycare as you will typically be home when your children are. The work is exceptionally challenging in that you are frequently faced with medical conditions that you've never seen or heard of before. The work takes intuition, knowledge, research and training. The job is definitely not boring! Your day will go fast. The kids are so entertaining and interesting. You learn a lot from the kids and you get a lot back from them. So that part is very rewarding.

Cons

Far and away it is the pay. You will start at $8.50/hour for work that can be exceptionally demanding. And the pay rate may not be raised for several years. If you are placed in a high-volume clinic, you are constantly engaged in patient care and documentation. It can be nearly impossible to run a clinic and accomplish the endless paperwork that is also involved. Not to mention the vision screenings, hearing screenings and BMI screenings. The pay is definitely not reflective of the work that we do. We are constantly juggling full clinics with an endless stream of students pouring in - some who truly need care - and some who don't. All, however, will need the same level of assessment (& documentation). You definitely need to be an intuitive and flexible person who is VERY GOOD at multitasking. It can be very difficult to complete a single task without many interruptions. This is the rule, rather than the exception. Further, you do not receive any more pay for handling a high-volume clinic than an aide working in a slower clinic receives. Nor do you receive support or assistance from PSI to help with screenings. The pay is not reflective of the level of responsibility that we assume. We are responsible for handling all medical emergencies in our buildings. This can include severe head/neck traumas, choking, severe asthma attacks, anaphylactic reactions as well as heart attacks and strokes of staff members and visitors. And it is not unusual to be faced with emergency situations approximately 5-6 times per school year. It doesn't feel right to be charged with such responsibility while being paid little more than minimum wage. The pay is not reflective of the "abuse" that we face from parents. We are constantly second-guessed - whether by parents or by teachers. You need to have thick skin as there will almost always be someone who disagrees with the decision that you have made. Many parents are very stressed and are facing a myriad of challenges of their own. Unfortunately, they very often take their stress out on you. Very often, you are in a position of feeling darned if you do - and darned if you don't. Fortunately, the hours and the nature of the work (changing, challenging, interesting and fun) will compensate for these drawbacks. PSI will offer a few nominal tokens of appreciation during the school year, which is appreciated by their staff. However, you should be made aware: The culture at PSI is non-supportive, punitive and belittling in nature. Taking a day off for illness is an extremely stressful, guilt-inducing process. If you are full-time, you will get 5 sick days. As you use them up - and approach 5 days -- or should you surpass the 5 days -- you will receive threatening letters... regardless of the cause of your absence - surgery, etc., notwithstanding. It is belittling. Furthermore, management is too removed from daily life in a clinic. They truly believe that any yahoo off the street can do the work. Consequently, they treat you as though they can replace you in a heartbeat. They do not recognize their health aides who toil on the "front lines" with an enormous amount of responsibility and who perform with grace and professionalism. Those who have steadfastly and responsibly served with consistency and good judgment while receiving insulting pay. Those health aides are treated with the same condescension and lack of respect as the yahoo-off-the-street that they hire, who can't handle the job more than 3 days. Fortunately, the work involves very little interaction with management and the office staff at PSI. If you are aware of these drawbacks when you begin your career at PSI, I believe that you will be very happy and satisfied with your work. The work does afford a wonderful work/life balance and the schools are staffed by friendly, caring people who will be appreciative of all that you have to offer. Those are the people you will be dealing with on a daily basis. So, overall, I would recommend PSI for people looking for a "Mom" job - or a stepping-stone job. It is DEFINITELY not a career-type job, nor is it designed to be.

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PSI Response
2y
Thank you for your feedback to our management approach. We are committed to creating a supportive work environment with strong leadership at all levels. Your comments are valuable to us, and we'll carefully review your concerns to identify the steps we can take to make improvements.

Explore other reviews about PSI

5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to work, awesome schedule for those in school or with a family.

Cons

Low pay, minimal growth opportunities for LPN’s.

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PSI Response
1y
Thank you for taking the time to share your feedback with us. We're sorry to hear that you're not completely satisfied with your pay. We continually evaluate our salary packages to stay competitive in the market and will share your review with our management team for further review.
2.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility in work schedule and placements for a good work/life balance. Autonomy

Cons

Poor communication, lack of leadership, no opportunities for communication/team building with other SLPs (why not a Teams or chat channel to share experiences, resources, opportunities, mentor)? PTO offered is insulting (number of hours worked per week is number of hours of PTO you get for the year) and with snow days, breaks, etc, makes earning a living difficult. Benefits are limited. Company encourages staff to apply for unemployment during summer and holiday breaks.

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PSI Response
4mo
Thank you for sharing your thoughtful feedback. We appreciate hearing both what works well and where we can improve. We’re glad to know that schedule flexibility and autonomy have been positive aspects of your experience. We also recognize your concerns regarding communication, PTO, benefits, and opportunities for collaboration. As we strive for continuous improvement, we have even more exciting initiatives planned for the future. It is our ongoing objective as executive leaders to ensure effective communication cascades down to our teams. Although we acknowledge that perfection may be elusive, we remain dedicated to our efforts in this regard. We value the dedication of our SLPs and are committed to fostering a supportive work environment that meets both personal and professional needs.
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