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PT Solutions Physical Therapy

Engaged Employer

Supportive coworkers hindered by poor management and micromanagement - Patient Access Representative PT Solutions Physical Therapy Employee Review

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The therapists I worked with were amazing and wonderful coworkers.

Cons

The company is poorly managed and they seem incapable of managing such a huge number of clinics. They micromanage or ignore a problem, never an in between. They can’t keep employees in management positions because they seem to get fed up too. The automating of everything from making appts to authorizing insurance has been nothing but a headache.

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PT Solutions Physical Therapy Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience working alongside your therapists and coworkers. Strong teams and supportive relationships are an important part of our culture. We appreciate your candid feedback regarding management, operational processes, and technology changes. As we continue to grow, we strive to be intentional about how we support our clinics, improve workflows, and implement tools that help both patients and team members. We recognize that change can sometimes create challenges, and feedback like yours helps us identify opportunities to improve.

Explore other reviews about PT Solutions Physical Therapy

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to grow if you're willing to put yourself out there. The continuing education offerings are a huge plus and make it easy to keep learning. If you're motivated, there are plenty of opportunities to take on new challenges and responsibilities. You're not stuck in one lane. There are opportunities in clinical practice, leadership, teaching, and operations. The company invests quite a bit in developing its employees compared to a lot of places

Cons

Communication across different levels of the organization can occasionally be inconsistent during periods of growth and change. Expectations around productivity and performance are high, which can be motivating for some but may not be the right fit for everyone. Work-life balance can vary depending on your clinic and its needs

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great! Fun, young culture They promote fast (way too fast - it’s because of turnover and workflows so convoluted they couldn’t get someone external to learn them)

Cons

Why fix the problem if you could find a workaround that is more difficult than the logical solution? You will be told the most convoluted workflow you’ve ever heard, employed by 0 other healthcare providers, is actually the only option unfortunately! But don’t ask why, they won’t be able to tell you. During “crunch times”, expect to work the hours of an investment banker for the pay of a fast food worker. Maybe an insultingly meager “discretionary bonus” if you’re lucky. Heavy micro-management to cover for totally ignoring the actual problem. The longer you work in a certain roll, the less you are paid in terms of seniority. There are brand new hires making 30% more than those who have worked there for years.

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PT Solutions Physical Therapy Response
6d
Thank you for taking the time to share such detailed feedback. We’re glad to hear you enjoyed your colleagues and the culture, and that you recognized opportunities for growth within the organization. We’re sorry to hear about your experience with workflows, communication, workload, and compensation. Your comments highlight areas that are important to us as we continue to grow. We strive to be Intentional about improving processes, investing in training, and equipping our leaders with the tools they need to best support their teams. We also recognize the importance of maintaining competitive compensation and creating sustainable workloads. We appreciate your candid perspective and the time you spent with PT Solutions. Feedback like yours helps us identify opportunities to improve the experience for our team members.
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