employer cover photo
employer logo
employer logo

PT Solutions Physical Therapy

Engaged Employer

Stay away! - Patient Services Coordinator PT Solutions Physical Therapy Employee Review

1.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The patients are nice and that is the only pro.

Cons

This is the most overworked and underpaid job I have EVER worked in my life! They are manipulating, micromanaging and extremely condescending. God forbid you can't get every single task done every day, then they try to coach you and make you feel like YOUR the problem-incapable and not good enough. The whole company is unorganized and there is zero communication. I got hired on and was supposed to start work on a specific day yet nobody could tell me which location they put me at (since they kept switching it) or tell me what time to be there! I had to go down to my location to introduce myself to my new manager because he couldn't take two seconds to email or call me to tell me his name or to say welcome. There's all this promise of earning monthly bonuses yet the numbers you have to reach are completely unrealistic, so you never get your bonus. They tell you to manipulate your lunch hours so that you don't accrue any overtime even though your mostly still working through your lunch because there is always patients or customers. That or you get to enjoy your lunch during and unpaid meeting. You do the work of at least 3 people yet barely make $29k a year. No raises either. Oh and they are so focused on the aesthetics and the "look" of the company that they don't care about how much more difficult they make things for you. Have suggestions to create a better work flow? FORGET IT you do things their way and their way only. By far the worst company I have ever worked for.

Explore other reviews about PT Solutions Physical Therapy

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to grow if you're willing to put yourself out there. The continuing education offerings are a huge plus and make it easy to keep learning. If you're motivated, there are plenty of opportunities to take on new challenges and responsibilities. You're not stuck in one lane. There are opportunities in clinical practice, leadership, teaching, and operations. The company invests quite a bit in developing its employees compared to a lot of places

Cons

Communication across different levels of the organization can occasionally be inconsistent during periods of growth and change. Expectations around productivity and performance are high, which can be motivating for some but may not be the right fit for everyone. Work-life balance can vary depending on your clinic and its needs

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great! Fun, young culture They promote fast (way too fast - it’s because of turnover and workflows so convoluted they couldn’t get someone external to learn them)

Cons

Why fix the problem if you could find a workaround that is more difficult than the logical solution? You will be told the most convoluted workflow you’ve ever heard, employed by 0 other healthcare providers, is actually the only option unfortunately! But don’t ask why, they won’t be able to tell you. During “crunch times”, expect to work the hours of an investment banker for the pay of a fast food worker. Maybe an insultingly meager “discretionary bonus” if you’re lucky. Heavy micro-management to cover for totally ignoring the actual problem. The longer you work in a certain roll, the less you are paid in terms of seniority. There are brand new hires making 30% more than those who have worked there for years.

avatar
PT Solutions Physical Therapy Response
1w
Thank you for taking the time to share such detailed feedback. We’re glad to hear you enjoyed your colleagues and the culture, and that you recognized opportunities for growth within the organization. We’re sorry to hear about your experience with workflows, communication, workload, and compensation. Your comments highlight areas that are important to us as we continue to grow. We strive to be Intentional about improving processes, investing in training, and equipping our leaders with the tools they need to best support their teams. We also recognize the importance of maintaining competitive compensation and creating sustainable workloads. We appreciate your candid perspective and the time you spent with PT Solutions. Feedback like yours helps us identify opportunities to improve the experience for our team members.
See reviews by: Helpful|Rating|Date|All