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Pacific Office Automation

Engaged Employer

Sales dominated, IT abused - IT Technician Pacific Office Automation Employee Review

1.0
Jun 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The people you work with can be amazing and form relationships outside of the company

Cons

Notice how most of the positive reviews come from the sales world and the negative come from the IT/Field technician world? This is why most people make it clear it's a sales company. The president of the company has the most limited grasp of what Managed IT is doing but also has the final say on everything. The IT dept wants to succeed but executive management doesn't take the time to fully understand what it is Managed IT does, instead it was an earning opportunity for the company. It takes a loss because there is no accountability in the deals being constructed, any negative comment towards sales gets handled in a condescending and retaliatory manner. It's clear that management cares about the bottom line more than the well-being of their techs. The old saying is true for POA, they'll have an ad out for your position before the obituary hits.

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Pacific Office Automation Response
7y
Thank you for your in-depth feedback. We truly regret that you feel the IT department isn’t fully understood or valued. With our continued growth comes growing pains that we are constantly striving to work together and work through to deliver an exceptional experience to the customer. Thank you for your time and hard work on our team; know that it does not go unnoticed. We wish you the best.

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CEO approval
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Pros

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Cons

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1.0
Jul 19, 2026
Recommend
CEO approval
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Pros

The health insurance is good.

Cons

You are expected to work long hours and wear many hats while being paid very little. There is no transparency into how your performance affects your raises and pay.

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