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Pacific Sunwear

Is this your company?

Worst Job in retail history - Store Manager Pacific Sunwear Employee Review

1.0
Aug 26, 2012
Recommend
CEO approval
Business Outlook

Pros

discounts; 30% off all year

Cons

I am reposting and added what someone else wrote bc they were dead on: No Job Security No life outside No solid leadership No feedback on performance No recognition No coaching and developing Cult like tendencies- rather you speak the "language" then run a successful business Daily you are asked to do the impossible The people at the corporate office expect you to make gold out of coal Fake Fake Fake, everybody who stays here is fake The people who work here now are from Abercrombie and Hollister This company does not appreciate its managers or brand reps There is no training. For managers you get one week of learning to open and close the store and then you are thrown to the wolves. Not one single training session EVER again. The leaders with any skill or leadership ability or any knowledge/experience on how REAL successful business are run get pushed out of the business. This company has had double digit declines in same store sales since 2009. That is a huge decrease in sales over a 3 year time frame. Store managers, have you seen your P&L lately? They are in panic mode to fix the company and if that is at the expense of the people who work for them in terms of pay, quality of life, training, advancement, benefits, stress or whatever typically makes a company a great company to work for...they are more than willing to do so. Unrealistic workload with no additional hours allocated. Store Ops doesn't have their priorites together; email at 5pm stating that a full men floor set needs to be completed by opening next morning. RTV assignment given and then 8 hours later asked to put the RTV back in the system. Window update, no window update, window update, no window update..MAKE UP YOUR MIND! They have been known as having the "worst business model in specialty retail." If you are; attractive not very experienced have no morals in regards to people don't mind gossip and your leadership being unprofessional and full of spite, then this is the perfect job for you. If you are: A principle based leader, who acts with ethics and integrity A manager who fosters the development of your team. Can make your own assessments of your people based on skills and willingness to learn, without carrying out the motives of your leaders who do not know your people (ability to asses talent). Appreciate recognition for yourself and your team (motivating others). Enjoy having a quality of life Enjoy having a rewarding job without unnecessary steps that do not add value. Want to work somewhere where your honest opinion matters (managerial courage). Do not look like you work at Abercrombie or Hollister). Want to work for leaders who value your hard work, dedication, and drive to succeed. Enjoy working for a leader who is experienced with developing people and has a great deal of business acumen. Just plain old want to work for a company that is respectful to it's people and who has a culture you can be proud of, then you don't want to work here.

Explore other reviews about Pacific Sunwear

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, accessibility, good management, lovely coworkers

Cons

no flexibility, no accountability, good scheduling

2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coworkers are really nice and are in the trenches with you

Cons

-Promotions appear to happen only when entire teams leave, rather than as recognition for strong performance or career growth. -Raises are essentially nonexistent, even for employees who consistently exceed expectations. -Executive bonuses seem to be prioritized while employee compensation remains stagnant, creating a perception of unequal reward distribution. -Leadership frequently asks for employee feedback on how to improve, but there is little visible action or follow-through on that feedback. -Communication feels one-sided, with employees feeling unheard despite repeated requests for input. -Limited investment in employee development and retention can make long-term career growth difficult.

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