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Pacific Sunwear

Is this your company?

An insight into the REAL Pacsun from a former seasoned multi-location Store Manager - Store Manager Pacific Sunwear Employee Review

2.0
Mar 8, 2015
Recommend
CEO approval
Business Outlook

Pros

When starting at Pac in 2012, all seemed pretty decent. The discount was legit, 5 items at 50% off a month, 30% off most other goods. I also got to build relationships with many awesome people with similar interests. The vibe of the store was usually great, always had good music playing.

Cons

Very disorganized company on all levels. Communication is weak coming from the leaders in the field. Unrealistic timeframes to complete company assigned workload. Constant double work created by store operations because they can't do their job correctly, and apparently have NO accountability on their end. You will also have to work on 1 part coverage until about 1pm nearly every day of the year being a manager at Pac. Even at the highest volume stores due to the lack of payroll (which is based on weekly sales volume). Extremely high turn over rate for all associates and management, this includes district and regional managers. If you have a life outside of work and want to keep it that way, stay far away from Pacsun! There is absolutely no work/life balance for anyone that is on salary. Pay is not very comparable to other specialty retailers when considering what they expect from you. Also whenever we had a district/region visit approaching, it would turn into a dog & pony show! We would usually have to do an overnight to "snap" the store into shape. All this does is cover up the way the store really functions and deprives upper management from knowing what is really happening in locations. I was directed to do this on multiple occasions from upper management.

Explore other reviews about Pacific Sunwear

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, accessibility, good management, lovely coworkers

Cons

no flexibility, no accountability, good scheduling

2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coworkers are really nice and are in the trenches with you

Cons

-Promotions appear to happen only when entire teams leave, rather than as recognition for strong performance or career growth. -Raises are essentially nonexistent, even for employees who consistently exceed expectations. -Executive bonuses seem to be prioritized while employee compensation remains stagnant, creating a perception of unequal reward distribution. -Leadership frequently asks for employee feedback on how to improve, but there is little visible action or follow-through on that feedback. -Communication feels one-sided, with employees feeling unheard despite repeated requests for input. -Limited investment in employee development and retention can make long-term career growth difficult.

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