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Pacific Sunwear

Is this your company?

Its like being on the Titanic, its big, grand and powerful, but destined for doom. - Store Manager Pacific Sunwear Employee Review

1.0
Apr 18, 2011
Recommend
CEO approval
Business Outlook

Pros

CEO re-established core brands and alliances with true action sport retailers Strong Mens product assortment Shoes now in most top doors

Cons

Senior VP of Marketing hired in Feb 2010 walked out in October 2010-- left company right before Holiday. Senior VP of Womens Merchandising thinks shes still at Urban. Doesnt understand Surf & Skate culture. Top SM talent is gone-- average SM turnover rate every 8-12 months. DMS are disconnected from stores. Expectations are un-realistic. Wont openly share P&L with Store Managers. Company states openly they will close 30-50 stores a year. Payroll cut back.. way back.. Co Manager position eliminated. Walk into a Zumiez or Tillys... youll see a major difference.. customers actually purchase merchandise.

Explore other reviews about Pacific Sunwear

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, accessibility, good management, lovely coworkers

Cons

no flexibility, no accountability, good scheduling

2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coworkers are really nice and are in the trenches with you

Cons

-Promotions appear to happen only when entire teams leave, rather than as recognition for strong performance or career growth. -Raises are essentially nonexistent, even for employees who consistently exceed expectations. -Executive bonuses seem to be prioritized while employee compensation remains stagnant, creating a perception of unequal reward distribution. -Leadership frequently asks for employee feedback on how to improve, but there is little visible action or follow-through on that feedback. -Communication feels one-sided, with employees feeling unheard despite repeated requests for input. -Limited investment in employee development and retention can make long-term career growth difficult.

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