Care about customers and employees - Anonymous employee PagerDuty Employee Review

5.0
Nov 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Onboarding is fast but really well executed. Coworkers are humble, but brilliant and super motivated in a startup environment Ideas are heard and welcomed Transparency from upper management and throughout company Feel encouraged to learn more skills to help my career, well supported to grow in my career Environment is relaxed but still professional, not superficial or gluttonous I'm happy to get up every morning and go to work! Great work-life balance Cold brew & kombucha on tap, delicious lunches and breakfasts catered Opportunity to grow in a direction you are passionate about pursuing Even though it's a startup, I trust in the executive decisions being made, never feel like i"m going to lose my job

Cons

With a growing population it can be kind of hard to meet coworkers in other departments. You end up slacking people and never really meeting them. Maybe more cross-departmental bonding activities could help to keep the community feel. They also have other locations, so you may need to collaborate with other long distance (if that *is* an issue for you of course)

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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