Great place to work! - Software Engineer PagerDuty Employee Review

5.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

- Smart people, but generally humble and collaborative - Interesting technical challenges - Willingness to experiment with new tech - Work-life balance (flexible hours, can work from home, etc.) - DevOps is really a thing here - you're on-call for what you build - Fun culture (free lunch, beer, company events) - Management that genuinely cares about employees - Leadership is trending in the right direction since new CEO joined - Opportunity for technical career advancement - Progressive company values - Generous training budget (conferences etc.) - I am genuinely happy to come to work every day.

Cons

- Varying technical debt between different teams - Org can be somewhat product-driven, at the expense of doing things right (this is a more recent change, and there are signs it might be correcting) - It seems that some engineering teams are under more pressure than others, leading to some recent turnover (also due to product focus) - Hiring is a bit of a mess recently, leading to understaffed teams

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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