Amazing Culture and Growth - Sales PagerDuty Employee Review

5.0
Jun 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Incredible Executive team that is extremely transparent and approachable. Although we have had tremendous growth, the company is still very nimble and is able to make tweaks to things like the comp plan to ensure personal success of the sales team. The sales cycles are fairly quick (under 60 days in most cases) and there is a healthy mix of transactional business and big deals. This helps ensure you are getting a decent pay check every month while having the opportunity to blow it out with the larger deals. Catered lunches everyday is a nice perk, when you think of the cost of lunch, it is something that definitely adds up over the course of a year.

Cons

As mentioned above, there is always lots of change going on, which can be overwhelming for some people.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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