Great place to work, fantastic team! - Anonymous employee PagerDuty Employee Review

5.0
Feb 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really love working for PagerDuty - it's a company that wholly embodies its values, has a rock solid product and an ever growing customer base. There is a true embrace for diversity, inclusivity and equity throughout the company, which means a lot to me. It’s not just lip service. I work with super smart people, who are driven and nice - it's a really great environment both as an individual contributor and as a team member. I really like my manager - I'm always learning new things from them and they keep an eye out for my professional development, which I appreciate. Overall, I really appreciate all the professional development opportunities and trainings that are provided to employees. When I was researching the company before accepting - I was a little curious about all the positive reviews on this site, paired with all the people in the interview were super smart and nice, was it all true -- but it is the real deal. It's a great place to work.

Cons

There's no tech stipend for remote workers and there's no 401k match - other than that the benefits are really solid. There are some opportunities that colleagues in brick-and-mortar offices receive that remote employees don't get (beyond free lunches) - group volunteering opportunities, training opportunities, celebrations. Sort of a bummer if you're remote, but not a huge deal.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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