Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PagerDuty?

65% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hires great people" ((in 57 reviews)); "Good benefits and perks outside of pay." ((in 35 reviews)); "SE team is great too" ((in 20 reviews)); "Everyone is driven to succeed" ((in 19 reviews)); "Pay was competitive" ((in 19 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 11 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 4 reviews)); "Horrible upper management." ((in 3 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

Account Executive - Anonymous employee PagerDuty Employee Review

5.0

May 10, 2019

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PD has an incredibly strong corporate culture that starts at the top with our CEO and filters all the way to individual contributors. There are numerous programs to help enable personal and professional development. Office culture is great with free lunch (that 90% of the time is awesome), smart people, and events that bring everyone together. From a platform standpoint, PD focuses on the end user for development and improvements and this reflects our strong reputation within the IT community. The platform is pushing into new areas and elevating the conversation, so its exciting to talk about with customers. The job is a grind, but the organization is doing what it can to enable AEs with tech they need, resources, experts, etc. If you see a challenge as a positive, this would be a good fit.

Cons

As a fast growing company, there is a lot of ongoing change. There are operational areas that have room for improvement, and the organization is making progress. Enablement is an area of constant flux as the industry explodes with new areas, customer personas, technical features and partners to focus on…sometimes there are too many focus areas and leadership/tenured AEs could help prioritize. When one of your biggest challenges is finding an available room for a call, it is not a bad situation.

PagerDuty Response

6y

Thank you for leaving such thoughtful feedback! At PagerDuty, we prioritize building a culture and on-the-ground environment where every employee can thrive. We'll continue to prioritize employee experience as we grow rapidly. You can count on continued feedback surveys, leadership "Ask Me Anything" sessions, updates, and more! Here's to many more PagerDuty milestones together!

Explore other reviews about PagerDuty

5.0

May 14, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0

Jul 9, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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Jobs at PagerDuty

Senior Product Manager

Senior Product Manager

Senior Principal Customer Success Manager

Senior Principal Customer Success Manager

PagerDuty

Account Executive - Anonymous employee PagerDuty Employee Review

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