Best company I've ever worked for - Sales PagerDuty Employee Review

5.0
Sep 1, 2019
Recommend
CEO approval
Business Outlook

Pros

You know when you look up a company on Glassdoor and you can just tell that the reviews are all fake because they're all so positive? I thought this may be the same thing with PD but I was very wrong. Everything that has been said about the company is true - from the people to the culture to the technology to the product itself - A+. Everyone grinds hard, is ridiculously smart, willing to help but at the same time everyone is super down to earth and knows how to have a good time. They put time in to make sure they hire the right people and the amount of training and guidance is unmatched to anywhere else I've worked. I could list out all the pro's but just take a scroll through previous reviews.

Cons

I don't know.... need more cold brew on tap?

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PagerDuty Response
6y
Thank you so much for sharing your feedback! It's so heartwarming to hear that you are having such an amazing experience working with us here at PagerDuty. Our people are definitely our differentiator, and it’s important to us that from hiring, to orientation and training, and even team events, we are showing our team our commitment to maintaining the PagerDuty culture, and building a community of inclusion and growth. Oh - and we will put a word in about that cold brew!

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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