Like a breath of fresh air! - Facilities Manager PagerDuty Employee Review

5.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

I came to PagerDuty from another company that was basically toxic and the complete opposite in every way, so believe me when I say that I truly appreciate the (genuine) transparency, ethics and values being demonstrated by the leadership at PagerDuty. This is a very humanistic organization that places tremendous value on diversity, inclusion, and wellness. There are great benefits such as free daily catered lunches, and health insurance coverage that starts on your first day. Our offices are thoughtfully designed, great places to work. Employees are encouraged to speak up and be heard, and provide ideas for improvement. It is an exciting time for the company, having just gone public and we are growing by leaps and bounds.

Cons

Being a growth company means that there are some processes that have not quite caught up, and there are some individuals who are stuck in a small company mindset. This is only natural and surely will get better.

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PagerDuty Response
6y
Thank you very much for taking the time to write this review! We are very proud of the diverse and inclusive workplace culture we have created here at PagerDuty, and love that it is something you value as well. It's important to our Leadership team that we retain this culture, along with remaining as transparent as possible, with events like our CEO Jennifer Tejada's "Ask Me Anything" sessions. As we scale, documenting and updating our processes will be essential for our continued success. It is certainly an area we will continue to focus on so that we can help inspire our team to grow without limits!

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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