Most emotionally mature company I've ever worked at - not a single big ego - Software Engineer PagerDuty Employee Review

5.0
Jun 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Great culture! Coming from startup and unicorn land, it's very refreshing to be at a company that values good communication and teamwork over "rockstars" and cowboy coders. I've not encountered a single big ego here - instead, everyone is always willing to answer questions patiently and without judgement. This is also the most trustworthy leadership I've ever worked under - I feel taken care of as an employee and I trust that they're taking us in a good direction. This is also the most diverse group I've ever worked with - especially with the outstanding (for tech) female:male ratio in engineering. They also seem to be all about promoting from within - so there is a lot of opportunity for career growth here for engineers.

Cons

Sometimes processes can be better documented, but I think that's just part of being a quickly growing company. Management are great people - but I've noticed they're stretched a little thin sometimes.

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PagerDuty Response
6y
Thank you for taking the time to share your feedback. We love hearing that you're enjoying the wonderful culture we have here at PagerDuty! Our culture is so important to us and ultimately is what makes working at PagerDuty so unique. In this period of hyper-growth, we are committed to ensuring that Dutonians across all levels feel empowered to take ownership of their work so they can see themselves, their teams, and PagerDuty be as successful as possible. If you'd like to chat more, please reach out to a member of our People Team.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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